Privacy policy information

Last Updated: March 31, 2023

Privacy Policy for Transkribieren.xyz

Welcome to Transkribieren.xyz! We are an AI-powered transcription service that provides users with fast and accurate audio-to-text transcription, AI chat, and image generation. We take your privacy very seriously and are committed to protecting your personal information.

This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure that your information remains secure. By using Transkribieren.xyz, you agree to the terms and conditions of this Privacy Policy. If you do not agree with this policy, please do not use our service.

Information We Collect

We collect information through our web application and mobile services. When you use our transcription service, we collect the audio files you upload and the resulting transcriptions. We also collect your email address when you create an account. Additionally, we collect usage data such as the frequency of your interactions with our service and the types of requests you make. This information is used to improve the quality of our service and to better understand the needs of our users. We do not collect sensitive information such as financial data or health information through our transcription service. If you provide any sensitive information to us inadvertently, we will delete it upon request.

Third Party Services

We use Stripe as our third-party payment processor. When you make a payment, your payment information is collected and processed by Stripe. Stripe collects information necessary to process your payment, such as your credit or debit card information and billing address. This information is subject to Stripe's privacy policy at https://stripe.com/privacy. We also use OpenAI for transcription and AI chat services, and Google for image generation. Your uploaded audio and prompts may be processed by these services. Please review their respective privacy policies for more information.

Web Browsing Privacy

We use standard tracking technologies such as Google Analytics to gather anonymous visitor information, including pages visited, time spent on the site, and general location data. This information is used to improve the user experience. We do not use this information to personally identify visitors or track their activities outside of our website. Our website may contain links to other websites, and we are not responsible for the privacy practices of those sites.

Sharing Your Personal Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your personal information is used solely for providing you with our services. We may disclose your personal information if required by law or to protect the security and integrity of our services.

Behavioral Advertising

We do not engage in behavioral advertising. We do not collect information about your online activities over time to deliver targeted advertisements. The information we collect is used solely to improve the quality of our service.

Your Rights

You have the right to: (a) Access your personal information and request a copy. (b) Rectify inaccurate personal information. (c) Delete your personal information. (d) Limit the processing of your personal information. (e) Object to the processing of your personal information. (f) Request portability of your personal information. To exercise any of these rights, please contact us.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with applicable laws. Your transcriptions and account data are retained while you use our service. Once your personal information is no longer needed, we will securely delete it.

Contact Us

For questions about our privacy practices or to make a complaint, please contact us by email at hello[at]transkribieren.xyz